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Connecting to Government Services with Google Chrome Devices

Connecting to Government Services with Google Chrome Devices

In the realm of computing over the past thirty years or so, many government organizations have struggled to strike the right balance among the priorities of 

  • Performance
  • Security 
  • Affordability
  • Selecting the right devices to handle user workload
  • Distributing devices which require minimal maintenance
  • Finding contract vehicles and the vendors behind them which makes procurement easier

It's never fun for a user to struggle on a computer which doesn't have enough "horsepower" to efficiently run the applications they need to do their job. It's also a waste of technical capacity to provision laptops with screaming fast processors and oversized hard drives if they are running cloud apps on a browser all day. 

These factors combine to build a strong business case for employees, contractors and constituents to connect to government services on one of the many Google Chrome Device formats. Meaning Chrome tablets, Chromebooks, 2-In-Ones, and mini-desktops. 

Let's take a look at the many ways Google Chrome devices have evolved to meet the needs of government organizations at the federal, state, and local level. 

Performance

When most people think of computer performance, they think of processor and hard drive speed, boot time, how dynamically a device serves up graphics and sound. The good news is, CTL Chromebooks have the sort of performance capacity to run CAD/CAM applications, application designers and developers can use them for coding, and web design and they spin up faster than PCs with bloated operating systems and architecture. 

PC purists may sniff at the idea of Chrome devices based on their prejudice or lack of experience with devices like CTL's device lineup. For running SaaS and Cloud apps such as G Suite, Salesforce.com and GIS applications, Chrome devices are ready to meet the demands of government organizations.  For policing organizations, Chrome devices work well because they can process evidence photos, and many are rugged enough to withstand the rigors of police cars and precinct office environments. 

Security and Minimizing IT Overhead

For large organizations, making sure all of their applications and devices are patched with the latest code and endpoint protection is a resource-intensive task. Google Chrome devices always have the latest safeguards against viruses and malware. They aren't nearly the target for hackers and malware makers because they don't run executables like PCs, they have verified boot functionality to ensure no one has tampered with the firmware, and guest users can be "walled off" from accessing most of the device's resources. 

Every time a Chromebook, desktop or other device boots up, it ensures its firmware is up to date. Most of the applications in the cloud or which have been installed on the device from approved app stores are generally self-updating. Government IT resources can be allocated to strategic, high priority projects instead of patching device operating systems or ensuring the latest antivirus/endpoint protection versions are running on devices. 

Affordability and Ease of Doing Business

For many government agencies and organizations, knowing that Chrome OS devices are government ready, and there are complementary Google services for them is one thing. Finding a contracting vehicle to make procurement easier is the challenge. CTL has a number of contract vehicles for states like Hawaii, Oregon, Minnesota, Washington and Florida to name a few. 

The cost of technology efficient Chromebooks and tablets is also significantly more affordable because they don't have the resource-hungry architecture or maintenance requirements that PCs or Macs do. They are more affordable from both a capital and operating budget perspective. 

The Right Device for the Right Use Case

Government entities have internal (employees, executives) users and external users (constituents and constituent businesses) To meet the needs of employees, mini desktops, tablets, 2-in-1s and Chromebooks are ideal for productivity apps in government offices, and wherever a workday takes them. In the case of departments like Parks and Recreation, it might be in a forest, field, or poolside. Ruggedness, portability and flexibility and ease of anywhere connectivity are all features of Chrome OS devices which make government service connectivity ideal. 

For constituents, access to touch screen kiosk-mode devices is an ideal use case for Chromebooks or tablets. The limitations only being able to run one app in this mode makes the hardware safe and secure. Some tablets adjacent to meeting rooms or by reception desks as security-assist devices for a visitor or contractor onboarding is a common use case. Chromebooks or tablets are ideally suited, built, and priced for self-service functionality. 

Are you a government procurement officer or IT manager looking to expand your inventory of Chrome OS devices, or to further explore the many options and benefits of Chrome OS devices, visit our NASPO website today.

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