For your Chromebook and Chromebox deployments, count on CTL for a customized, service-focused experience that eliminates the time and cost of a third-party servicer. Only CTL delivers the OEM-expert services and swift, nimble support you need throughout the life cycle of your program:
- Program planning services
- Configuration and deployment services
- Original manufacturer warranty and service plans
- Continuing care services
Along the way, enjoy CTL service perks including free ZTE, free shipping, and free, dedicated 1:1 advice and technical support.
Already a customer?
Chromebook and Chromebox
Program Planning Services
Successful programs are well thought-out from the beginning. Your dedicated representative sits side-by-side with you to ensure your program incorporates best practices and takes advantage of cost-saving strategies from the start.
Planning services from CTL are free of charge with your device order and include:
- A dedicated account manager, offering 1:1 program consulting and advice
- Device value opportunity analysis with trade-ins and recycling program exploration
- Device purchase, rental, and leasing program options
- Discussion of ordering options that work for you: CTL online store, custom Chromebook hub, PO
- Free student repair lab set-up resources for anticipated maintenance
Chromebook and Chromebox
Configuration and Deployment Services
Let CTL do the work for you with your Chromebook or Chromebox deployment. As an OEM, we know these devices best. You receive CTL's OEM-expert service, from technicians certified by Google.
- Free ZTE provisioning with device enrollment and serial number logging
- Free shipping
- Available enhanced "white glove" ZTE services including asset tagging and logging, boot check, and battery lock
- Available logo printing
- Available case installation
- Available screen protector installation
- Custom configuration options for your unique needs
Protect Your Investment With
Warranty and Service Plans
Get OEM-quality protection combined with 1:1 personalized service for your important Chrome technology investments.
As the original equipment manufacturer for CTL Chromebooks, CTL offers the most comprehensive set of warranty and service plans available.
- Expert service performed by the CTL, the equipment OEM
- 5-day turnaround guarantee
- Free 2-way RMA shipping, first year warranty
- Free access to 24/7 spare parts ordering portal
- Free advice and guidance on self-repair
- No deductibles
- Customizable plans to fit your needs
Your dedicated account manager can work with you to customize a program for your needs.
Chromebook and Chromebox
Continuing Care Services
CTL works with you through the years with continuing care services to ensure your devices deliver value throughout their lifetime for you.
Continuing care services include:
- Ongoing product maintenance and repair support site with service request, knowledge base, warranty lookup tool, and more
- Genuine OEM parts availability for the life of the device
- Trade-ins for credit toward your next purchases
- Recycling and refurbishment buy-backs offering credit toward your next purchases
- Post-warranty accidental damage programs
- Continuous support videos on CTL TechTV
Join Our K12 Education Satisfied Customers
Let's Get Started!
Request a quote for volume, education, and government discounts with 1:1 swift, friendly servicing.