What is Enhanced White Glove Enrollment for Chromebooks?

It's simple: smooth Chromebook deployments enable faster, more successful rollouts. While most Chromebook manufacturers offer free zero-touch enrollment, leveling up to Enhanced Zero-Touch "White Glove" Enrollment Services for all Chrome devices will help streamline your process even further.

Here's what to look for when considering Enhanced White Glove Services for configuring and deploying Chromebooks.

Essential Features to Look for in White Glove Service for Chromebooks

When considering white glove service for your Chromebooks, ensure the provider offers the following key features:

• Program planning: great outcomes start with great planning. Ensure your service provider can offer you best practice advice and guidance for your successful rollout. CTL, for example, offers 1:1 program planning and advice.
•  Imaging: ensure your service provider can pre-configure devices with your desired settings, apps, and extensions. Also check into having your logo printed on your devices, offered by service providers including CTL.
• Enrollment: verify they can automatically enroll devices into your Google Admin console.
• Asset tagging: check if they can apply asset tags or labels for easy identification and tracking. 

• Free delivery: confirm the provider can provide free shipping on volume orders and ship devices directly to your location.
• Setup assistance: look for services that include support and can offer troubleshooting as you set up devices on your network and configuring user accounts.

• Troubleshooting: Ensure the provider can assist with technical issues that may arise after deployment.

• Ongoing support: CTL always recommends you protect your Chromebook investments with a warranty and service plan -- from the OEM to ensure quality and expert services.

• Tailored services: if you don't see something specified - ask! Check if the provider can customize their services to meet your specific needs. Significant service providers like CTL will usually accommodate.
• Scalability: ensure your Chromebook service provider can handle large-scale deployments and accommodate future growth.

• Data privacy: verify that your Chromebook white glove service provider has robust security measures in place to protect your data.
• Compliance: if applicable, ensure they comply with relevant data privacy regulations (e.g., GDPR, CCPA).

• Responsiveness: look for a provider with a responsive and helpful customer support team.
• Clear communication: ensure they provide clear communication throughout the process, from initial consultation to post-deployment support.

What's Included with Chromebook White Glove Service?

CTL's Enhanced White Glove Service will have all Chromebooks up and running to ensure each device is immediately ready for use. Along with the standard White Glove enrollment options, the CTL Enhanced White Glove treatment also includes extras such as storing asset tag and location on the device, placing asset tag labels on the product’s exterior box, and more.

See below for a high-level comparison of the CTL's free ZTE and Enhanced White Glove services:

Beyond CTL's Enhanced White Glove ZTE services, CTL offers several a la carte services for bundling with any provisioning order:

• Logo printing or etching
• Bulk box
• Battery charge
• Protective vinyl cover over asset tag
• CTL standard asset creation, printing, application to device and box
• Basic custom asset tag creation, printing, application to device and box
• Protective case installation on device
• Screen protection installation on device

Keeping all of the above advice in mind, you can now explore Chromebook white glove service providers with confidence.

Learn more about CTL's Enhanced White Glove services for Chromebooks.