For virtual learning programs, a student’s device is their classroom door—but keeping that door open often creates a logistical nightmare for IT departments. Instead of focusing on instructional technology and student engagement, internal teams find themselves acting like warehouse managers, buried under piles of shipping boxes, tracking loose cellular hotspots, and struggling to keep up with year-round enrollment spikes.
This compelling case study follows Baker Charter Schools as they hit a breaking point and set out to fully automate their decentralized fleet management.
The breakthrough came through a partnership with CTL, completely rethinking how devices are provisioned, delivered, maintained, and reclaimed. By deploying specialized CTL Chromebooks featuring built-in LTE connectivity, Baker Charter permanently eliminated the headache of external hotspots, granting students seamless "Day 1" classroom access right out of the box.
Behind the scenes, CTL took over the heavy lifting through an automated, end-to-end lifecycle ecosystem—handling white-glove provisioning, pre-activating SIM cards, and drop-shipping devices directly to student homes - about 4100 of them - the exact moment they enroll.
The results were immediate:
- hundreds of hours reclaimed by the IT team
- data-accurate support integration via custom scripting
- eco-friendly end-of-life disposal loop that maximizes budget recovery
"The level of care and attention to detail CTL puts into every step of the process is unmatched. Their team is incredibly responsive, easy to work with, and always quick to find solutions. CTL has completely transformed the way we manage student technology. What was once a significant challenge is now an efficient process. Their speed, reliability, and constant support make a huge difference for our staff and families.
Our partnership with CTL is truly a win-win, and we are so grateful for the flexibility, expertise, and support of the entire CTL team."
Leah Weiske
Asset Manager, Tech Dept, Baker Charter Schools
If your school is ready to transition from a chaotic manual model to a scalable, automated operation, this quick read offers the blueprint. Discover how to turn your biggest IT logistical burdens into a seamless learning success story.