In the modern K-12 landscape, Chromebooks are as essential as pencils and paper. But as any IT director knows, managing a fleet of thousands of devices comes with a significant challenge: the constant need for maintenance and repairs.

What if the solution to your mounting IT workload wasn't hiring more staff, but empowering your own students?

CTL’s Student Chromebook Repair Program is designed to do exactly that. By turning a school’s tech challenges into a learning opportunity, CTL is helping schools build student-led technical support teams that save money while launching future careers.

What is the CTL Chromebook Student Repair Program?

Designed for students in grades 8–12, the CTL Student Chromebook Care Program is a turnkey Career and Technical Education (CTE) focused program. It provides everything a school needs to establish a skilled, student-led repair team.

Instead of sending every cracked screen or faulty keyboard back to the manufacturer, students learn to handle these repairs in-house, under the guidance of a school advisor.

A Win for Students: Real-World Skills and Certifications

This program isn't just about turning screws; it’s about professional development. Students who participate in the program gain:

• Hands-on Technical Mastery: From foundational diagnostics to complex hardware repairs, students get under the hood of the devices they use every day.

• Professional Soft Skills: The course covers customer service, help desk ticketing, and the critical importance of protecting student data privacy.

• Certified Achievement: As students progress, they earn digital badges and certificates that they can add to their portfolios, giving them a head start on IT career pathways.

• Motivation and Pride: Let’s be honest—everyone loves swag. The program includes stickers and t-shirts to help build a sense of team identity and pride in their work.

A Win for Schools: Efficiency and Savings

For school districts, the benefits are immediate and measurable. By implementing a student-led repair program, schools can:

• Drastically Reduce Repair Costs: In-house repairs eliminate many of the labor costs associated with third-party servicing.

• Minimize Downtime: When repairs happen on-site, devices get back into the hands of students faster, ensuring that learning isn't interrupted.

• Extend Device Lifecycles: Better-maintained fleets last longer, maximizing the initial investment in technology.

• Lighten the IT Load: Your specialized IT staff can focus on high-level infrastructure and security projects while students handle the routine hardware maintenance.

Turnkey Resources for Advisors

CTL knows that teachers and IT staff are already stretched thin. That’s why the program includes a comprehensive Advisor Toolkit. This resource features:

• Program design best practices and authorization instructions.

• Suggested quizzes, activities, and projects.

• Communication templates for parents and the community to ensure everyone is on board.

How to Get Started

The program is offered free of charge to CTL customers who have purchased 50 or more Chromebooks. To launch your team, you’ll just need:

1. A Program Leader: CTL will authorize your technical staff member to oversee the program.

2. Dedicated Space: A repair lab or workspace where students can safely store parts and perform repairs.

3. Tools: The necessary equipment to perform standard Chromebook maintenance.

The Bottom Line

The CTL Student Chromebook Repair Program is more than a maintenance strategy—it's an investment in your students' futures. By giving them the keys to the "help desk," you’re providing them with a tangible, marketable skill set while building a more resilient, cost-effective IT department.

Ready to empower your students? Contact your CTL account manager today to learn more about bringing the Chromebook Care Course to your school.